Module 1: Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability
• Citrix Virtual Apps and Desktops Redundancy and Scalability
• StoreFront and NetScaler Gateway
• Site Infrastructure Redundancy and Scalability
• Machines Running the Virtual Delivery Agent
Module 2: Manage CVAD Multiple Locations
• Zones
• VDA Registration in a Multi-Zone Environment
• Zone Preference
• Optimal Gateway Routing and Zones
• StoreFront Resource Aggregation
• Managing StoreFront Store Subscriptions in a Multi-Location Environment
Module 3: Backups and Disaster Recovery
• Backups
• Disaster Recovery Considerations
• Disaster Recovery Process
Module 4: Advanced Authentication Methods
• Multi-factor Authentication - RADIUS and One Time Passwords (OTP)
• Multi-factor Authentication – Smart Card Authentication
• Federated Authentication
Module 5: App and Data Security
• Introduction to Application Security
• Preventing Jailbreak Attacks
• Minimizing the Impact of Attacks
Module 6: Secure VDAs
• Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption
• Microsoft Group Policy Objects (GPOs) and Citrix Policies
• Image Management
Module 7: Introduction to Troubleshooting
• Troubleshooting Methodology
• Resource Tools and Utilities
• Introduction to PowerShell
Module 8: Troubleshoot Access Issues
• Troubleshooting StoreFront
• Troubleshooting NetScaler Gateway
• Troubleshooting Access and Authentication
• Troubleshooting App/Desktop Launch
Module 9: Troubleshoot Delivery Controller Issues
• Validating FlexCast Management Architecture (FMA) Services
Module 10: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues
• Troubleshooting Virtual Delivery Agent (VDA) Registration
Module 11: Troubleshoot HDX Connection Issues
• Troubleshooting HDX Connections
Module 12: Intro to App Layering and Architecture Overview
• Citrix App Layering Introduction
• Architecture
Module 13: OS Layers
• OS Layer
Module 14: Platform Layers
• Platform Layers
Module 15: App Layers
• App Layers
Module 16: Elastic App Layers and User Layers
• Elastic App Layers
• User Layers
Module 17: Deploy a Layered Image
• Using Layered Images with CVAD
Module 18: Layer Priority and Maintaining an App Layering Environment
• Layer Priority
• Updating Layers
• Maintaining and Updating the App Layering Environment
• Common Citrix App Layering Considerations and Additional Resources
Module 19: Intro to WEM and Architecture Components
• WEM Features and Benefits
• WEM On-Premises Components and Deployments
• WEM Service Components and Deployments
• WEM Component Communication Workflows
• WEM Service Component Communication Workflows
Module 20: WEM Deployment Install
• On-premises WEM: Leading Practice Installation Prerequisites and Steps
• Creating the WEM Database
• Running the WEM Infrastructure Service Configuration Utility
• WEM On-Premises vs WEM Service
• WEM Service: Leading Practice Installation Prerequisites and Steps
• ADMX Template Configuration
• WEM Agent Installation
Module 21: WEM Consoles and Initial Setup
• On-Premises WEM and WEM Service Consoles
• WEM Web Console
• WEM Initial Setup
• Migrating GPO settings to WEM
Module 22: WEM System and Log On Optimization
• WEM System Optimization Overview
• WEM CPU Management
• WEM Memory Management
• Additional System Optimization Features
• WEM Log On Optimization Overview
• WEM Assigned Actions
• WEM Environmental Settings
• Citrix Profile Management In WEM
Module 23: WEM Security and Lockdown Features
• WEM Security Management Features
• Privilege Elevation and Process Hierarchy Control
• WEM Transformer
Module 24: Planning - The WEM Agent
• WEM Settings Processing and WEM Agent Caches
• WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS
Module 25: WEM Monitoring, Reporting, and Troubleshooting
• WEM Monitoring and Reporting
• WEM On-Premises Troubleshooting
• WEM Service Troubleshooting
• WEM Agent Troubleshooting
Module 26: Upgrading WEM and Migration to WEM Service
• Upgrading Workspace Environment Management
• WEM On-Premises Migration to WEM Service